JACKSONVILLE, FLORIDA -- Okay, I had about 6K worth of Ashley furniture picked out and was going today to purchase it. Then last night, I stumbled upon this site. Let me tell you..people's reviews do make a difference. We went back to the Ashley store and took a closer look at the furniture and it was of poor quality. Basically pressed board with a veneer on top. The delivery nightmares (plus high delivery cost) and restocking fees was unacceptable as well. Ashley furniture is basically disposable furniture. While it may be great for 20 somethings starting out, it most certainly isn't of high quality.
So, we ended up buying from Haverty's. We bought a sofa, loveseat, recliner, coffee table, end table, conversation table, dining room table and 8 chairs. They waived our delivery charge and have a 100% return policy if it doesn't work (within 3 days). Plus, it will be here within 5 days. Yes, we spent about 3K more than we were going to at Ashley...but WOW...the quality of furniture at Haverty's compared to Ashley is totally worth it. You get what you pay for with furniture.
So, this site DOES make a difference. If I hadn't researched Ashley thoroughly, I might have ended up in a nightmare too.
Please check out the higher end furniture stores before you buy cheap furniture like Ashley or Rooms to Go carries. We aren't rich by any means, but I want my stuff to last.