Ironwood Communications Complaint - Ironwood Complaint Threads - Persistenly Pathetic
BENICIA, CALIFORNIA -- I had an appointment scheduled for weeks and 30 minutes into my 4 hour window a supervisor calls to cancel. You know what it takes to get ready...carpets covered, furniture moved, stereo equipment pulled out, babysitter, etc. And their so confident/arrogant because their installing a good product they think their are no consequences for this wide spread incompetence. Just google IRONWOOD+DIRECTV and see what you get. The only reason I googled them is because I couldn't believe their pathetic service. Now their management can't figure out what happened to cause the cancellation...another words, their own internal investigation can't uncover the problem. Pathetic!
In fact, I think they were one one's who installed a DirecTV dish on a flat-top house with a membrane roof...yep they screwed lag bolts right through it!
Since finding how wide spread this is, as a landlord of SFH's in the Bay Area, I will be advising property managers & other landlords to perform an internet search. Maybe 100,000 rentals in the Bay Area might be enough market share to get DirecTV attention!
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