Jennifer Convertibles Inc Compliment - Excellent value and delivery
BOSTON, MASSACHUSETTS -- I was extremely taken back the day after I purchased my sectional and THEN decided to google JC for some reason. I almost tried to call and cancel my order, but I'm glad I didn't. The set delivery date was 5 days after I purchased the sectional. They called the night before and gave me a 4 hour window. The drivers showed up on time in horrible rain/lightning storm. Were very careful with our new hardwood floors. The head guy was extremely nice and we asked him about all the stuff we read. His response was that he knew of it and that he prided himself that you wouldn't read much negative in the Boston area.
One of the 3 delivery guys got a wet hand print on the fabric. They dabbed it, we got out a hair dryer and it was gone. The driver said that even though we couldn't see it any longer, he would write it on the delivery receipt and told us to call corporate and they could send out a technician if we wanted. We decided not even to deal with calling as it was unnecessary. Turns out the driver called for us after he left and we received a call from corporate 20 minutes after delivery by a nice woman who said that she knew about the wet hand print and did we want to schedule a technician. We said we didn't need to and were happy.
Sat on the couch with friends all weekend and so far I am extremely happy. Obviously the $159 delivery fee is very high, but when the sectional only cost $599...how can you complain. It's obviously not a $3,000 sectional, but if it holds up well for a few years...then it's well worth the investment.
So far, in the Boston area anyway, a big thumbs up, especially if you have little kids that are probably going to spill stuff on it eventually.