Overstock.com Complaint - Overstock.com rips people off!
BROOKLYN -- In December of 2007, I purchased a pair of BCBG women's boots for my wife. The boots arrived in a box that appeared as if it was taken out of a garbage dumpster. My wife tried them on and they did not fit so I decided to return them. My first mistake was paying for them via Paypal. I filed to return the boots online and they sent me a shipping label via email. The boots cost a total of $69.99 and a week later I check my Paypal and realize that they only refunded me $27.00 dollars. When I called them up, an arrogant customer service rep told me that they charged me a $35.00 dollar fee because the boots had "scuff marks" on them. So now overstock not only had half of my money, they also had my boots. When I tried to tell the customer service rep that I simply returned the boots because they did not fit my wife, he told me "stop arguing sir, you won't get your money back".
OVERSTOCK SELLS USED GARBAGE, AND IF YOU TRY TO SEND IT BACK THEY WILL REFUND YOU WHATEVER THEY WANT AND KEEP YOUR ITEM. ALL OF THEIR STUFF IS CRAP. THE STUFF IS NOT EVEN REFURBISHED, IT IS USED!
Overstock probably goes through people's garbage and then sells the product to its customers.