Twx*aol Complaint - Charges for Services Never Applied For
OAKLAND, CALIFORNIA -- From April 2007 to December 2007 twx*aol charged each month $25.90 to my credit card. I finally had to cancel credit card and protest charges which were refunded. I never received a bill and when I called the 800 number the automated system could not find my account. Now as of Jan 2008 they are threatening to turn the account over to a credit agency. With each notice I send a return receipt reply denying responsibility.
Have notified BBB and CA. dept of consumer affairs. Essential that this practice is fought. Aol number is 1-866-859-0176
UPDATE 3/08.Wrote two strong letters in response to two billings indicating circumstances and asking for proof that I had subscribed. Have heard nothing further from AOL. Credit Card company has refunded all charges going back to early 2007 presumably because AOL could not confirm/verify validity of charges.