Folsom Lake Nissan-Hyundai Complaint - Bad Business - Dealership

Review by diamo100@yahoo.com on 2003-09-08
FOLSOM LAKE NISSAN, CALIFORNIA -- Use to be when you shook hands and signed a contract and left a dealership, you had a deal. Not anymore or not so with Folsom Lake Nissan anyway. I bought a 2002 Hyundai on 08/31/03, trading in my 2002 Toyota. I was almost immediately worried when the car pulled right like it had been in a major accident. The the right front start whistling and the breaks started crunching. Well, I figured I would take it back to the dealership, little did I know the dealership would be calling me. They wanted more money down, or the car back. The person that called was extremely rude. He said " we need you down here right now to finance" I said well I am on my way to work, well then he said "First thing tomarrow morning!" Well, I wanted to know why, he said "You'll find out when you get here!"
I was appauled!! That is not how they treated me when I bought the car! So the next day I take the piece of garbage back, they wanted more money, I said NO WAY! Thankful god was giving me a second chance with my perfect truck! Well, they didn't give me all my keys back, they didn't have my money that they had cashed the check for. Didn't have the checks they were holding for the remainder of the down payment. Plus they gave me the car dead empty, it cost me 25.00 to fill, and 18.00 per check to stop payment. I hope no one has to go through that, after 7 hours of sitting there you find you just wasted your hole day and you lost 2 more points on your credit score all for the joy of being treated like a criminal!
Comments:2 Replies - Latest reply on 2008-05-26
Posted by Anonymous on 2003-11-18:
A similar situation is happening to me right now. I wonder how often this actually happens to people and who should really be held liable. I traded in my car to Selma Honda in California for a 2004 Civic. We go over the whole process of negotiating for a reasonable deal and finally signing all the paperwork and most importantly the contract (a typical contract I've seen many times before when buying a car). The contract stated the terms including the loan amount, interest, etc. So at this point, as would anyone else I figure, I'm thinking I've been approved for a loan through American Honda Finance. There was even a little notice on the contract "No cooling off period..." basically meaning no turning back just in case you thought you were ripped off or decided you didn't like the car. I guess this only goes one way which benefits only the dealership, we can't go back on the deal but they can. Three weeks later I get a call from these people telling me that I was never approved for a loan and that I either have to find my own financing or I would have to give the car back. And all this time I'm delinquent on the payment on the car I traded in because I thought ofcourse it was paid off by the dealership when I traded it in. Now that's a mark on my credit. What Crap! A week after I get that phone call, I received a letter in the mail stating that I signed something saying that I have to find my own financing in the event Selma Honda couldn't find financing for me. I may have signed something like that, but that's a big deal and if they take the time to go over what tire chains not to put on your car (which I remember clearly) then they should take the time to point that out that you're not really approved for a loan yet. Isn't that breaking a contract, false pretense or something like that?
Posted by Miguelito on 2008-05-26:
Just wanted to inform any dissatisfied customers of Folsom Lake Nissan that the dealership has been sold.

The new owners will take possession of the dealership by the first or second week of June 2008. You will be able to expect first class customer service in Sales, Service and Parts. We will service our customers in a state of the art facility. We will stock a large inventory of new and previously owned vehicles. Stop by and see the new changes.

Stay tuned!!

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