Company Complaints Complaint - My3cents.com Complaining about complaints
I think this web site has shown us what people are made of. This is people's outlet to complain. Listen to all the people whining about their horrible problems like, "I didn't get greeted with a smile or a hello when I walked into Wal-Mart." I know what kind of people write complaints on this site because my family has owned a retail store for 25 years. Even after all these years it amazes me how high everyone's expectations always are. It's obvious that retail stores will never be able to meet people's expectations, which is why sites like this exist.
I have heard people complain because their merchandise took too long to get here. I've heard people complain because their merchandise came in too fast and they were not ready for it. The main thing I have learned is that consumers DO NOT LISTEN! We tell every customer the same thing when a sale is complete about returns, delivery, policies. But people always demand that we told them something different, or that we promised something totally different than what we tell every customer.
I have read many complaints on this site and it really upsets me how impossible our business has become. I hate going to work sometimes because I know I will get cussed out or yelled at or accused of something by a customer. We have so many people who show up to work every day and work so hard to make people happy and keep people satisfied, but I know they feel like they are trying their hardest for no reason. Customers are relentless many times and make employees feel so bad, usually for no reason other than to throw their weight around and show that they are in charge.
Please consider that businesses are made up of people just like you, who have good days and bad days. People who are doing their best to make sure you are taken care of. Also consider when you are complaining about policies and rules that, businesses had to create all of those policies and rules because of people who complain and try to take advantage of businesses.
That's my 3 cents!