USBANK Complaint - Cold Hearted Bankers at UsBank
PORT ANGELES, WASHINGTON -- Due to an error caused by a company we are no longer dealing with money was withdrawn from our account and unknown to us it caused an overdraft and they refuse to stop charging the seven dollars a day, they never contacted us to tell us they just allowed the charges to accrue, my husband has been out of work since October and we were no longer using that account due to their practices and had tried to close it and were told we had to wait a week. This is not the first time they have done this to us and we were trying to work out a reasonable solution and the bank manager Lisa was extremely rude and felt it was our fault, so we contacted the district manager at another branch and she never returned our call.... so we decided to cut our losses and pay the $125.00 lisa had quoted,we drove to the Lincoln street branch in Port Angeles WA and Lisa refused to take the $125.00 saying peggy told her we have to pay $196.00 to clear it all up, this is now going to take most of my husbands cheque and we will no longer be able to afford to pay our heating bill or buy food.
Peggy claims to be a big hearted woman on the boards of charitable associations and yet she is really a publicity seeking fraud, obviously there is nothing in it for her to help us so rather than admit they were partly to blame they want to lay it all off on us, and all we have tried to do is keep our family clothed and fed and a roof over our heads, we are trying to adopt our young grandchildren, we work with our church to help the homeless and due to people like Peggy and Lisa we could very well be homeless ourselves. I warn anyone thinking of using USbank to RUN not walk to the nearest credit union. Banks claim to be there for you but in reality they are just finding new ways to screw you out of your hard earned money.
They got the money returned to them that was taken out in error so they are out nothing and yet they are still charging us money daily and even told us no matter what they will keep doing it until we pay.... I now see why this country is in such rough shape ..... banks are screwing the little man right into an early grave...... I hope that by my writing this that I can stop at least one family from going thru what we are.