Frigidaire Complaint - Clothes never smell clean
VERO BEACH, FLORIDA -- I spent a fortune on the "DELUXE" Frigidaire front loading washer and dryer. Since I have owned the washer my clothes, especially towels have a horrible musty dirty water smell. I rewash them several times and the smell never goes away. I finally contacted Frigidaire. They agreed to send a repair person to inspect the washer. The repairman walked into my laundry room took one look at my washer, (without touching the machine)and said I can tell you what the problem is by just looking at the washer.He said he gets between 7-10 complaints a week about all brands of front load washing machines and "The wet dog smell" is how he referred to the consistent problem. He said the machines all have a design flaw and water accumulates. I asked him how to solve the problem and he just laughed. He said I might be able to dilute the smell by running an empty load with just bleach every time I finish a regular load of laundry!!!
Also, I need to keep the door open to my washer and soap dispenser all the time when not in use!! Are you kidding me? After spending that kind of money on a washer....Oh, on top of that, he apologized for not being able to do more- then handed me a bill for $75.00!!!!!
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