Complaint - Warning regarding buying here

Review by spbigger on 2008-01-18
Before Christmas this company advertised a GPS unit with a $ 100.00 rebate. The price was the same as that advertised by a number of other companies and the rebate was to be available from the unit's manufacturing company.

I bought the item from them, in good faith. Turns out the rebate was not available because, according to the manufacturing company, TheNerds was not an approved or authorized seller and would have known this in advance. Consequently, I did not get the rebate and because of this ended up paying more than I could have paid elsewhere.

The real problem is that the company shows no interest in making this right. All They were willing to do was to give an in-store credit for only $ 50.00--which is no good to me.

Be careful when buying from TheNerds. They do not seem to care about the customer and, obviously, do not care about doing what's right--even when the fault is their own and not the customers'.

I can submit additional details should anyone be interested.

Buyer beware at TheNerds
Comments:3 Replies - Latest reply on 2008-01-18
Posted by Anonymous on 2008-01-18:
Grab the $50.00, it's about all you can expect to get.
Posted by Anonymous on 2008-01-18:
$50.00 is better then nothing
Posted by spbigger on 2008-01-18:
They are only offering an in-store credit. I currently have no use for that. Thanks for the opinion and advice though. I will just tell my story at additonal sites. I sure do not wish to do them any favors and prefer treating them like they treated me.

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