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Net-Stick.com (Net-Stick Store) Complaint - Don't Buy from this company! I was ripped-off

Review by gastarit on 2008-01-19
CHINA -- On 11-15-2007 I purchased a Sony 2GB Memory Stick PRO Duo after seeking good prices on the Internet. At the time, I did not know (or had any inkling) that this outfit is located in China. It took 2-3 weeks to receive the item as I wanted the extra memory for my newly puchased SONY digital camera. Upon using the memory, I noticed problems, where 1/3 or more of my photos were corrupted. I then called SONY technical support and they verified the memory was bad. In turn, I notified the Net-Stick store. They said to return the memory and they would issue a refund. On 12-4-07, I sent the memory to the company address via 1st class. As several weeks passed they said that they hadn't received it. Naturally, if I were to pay for expensive tracking/delivery confirmation, it would have been an exercise in futility due to the added expense out of my wallet, since I was due a $32 credit for the memory itself.

Here it is Jan 19th 2008, now they won't even return my emails about receipt of the package and have not issued the credit via Paypal. So, I'm out $32.97 + approx $4 for 1st class postage to China. They simply ignore me now... buyer's BEWARE!!!
Comments:2 Replies - Latest reply on 2008-07-28
Posted by Will5119 on 2008-02-22:
I have a similar experience with this company. I ordered a motorola blue tooth head set Nov 07. They sent me an e-mail with a shipping date and it took 12 days to arrive. Their return policy stated returns will be accepted up to ten days after shipping so they didn't want to honor a return. The item I received was an obvious knock off product... didn't work, didn't have the functionality of my previous headset, different cheap packaging. I did get them to authorize a return but several weeks later they said they still had not recieved it. Now I cannot even find the company on-line and get no replies. Bottome line: DO NOT DO BUSINESS WITH THIS COMPANY (NET-STICK) AND BEWARE OF DOING BUSINESS WITH ANY COMPANY IN CHINA.
Posted by kostafari on 2008-07-28:
They ripped me off, too. I spend $130 on some bluetooth items, when they arrived, they looked like they were made in someone's basement. Packaging was clearly not manufacturer's. I think those were seconds. I requested the refund, they said they would if I mailed back the merch. So, I spent another $30 to send registered mail. Not a word back. Net-Stic.com is not longer active (28 July, 2008) I will talk to my bank or Visa and see what can be done.

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