America Online Complaint - Crooks! - Internet (dial-up)
KANSAS -- A few years ago, I got one of those free AOL CD's that supposedly gave you 1088 hours of free internet. I had a problem finding a local number that didn't charge me long distance, so I called one of their support lines and got a sales person. Since they couldn't find a local number for me, the sales guy tells me that there is an old international number(which charges by the minute) I can use for free. He said its no longer being used for that purpose. Wrong!! I got a bill for $175.00 dollars!!! For using their free online CD! I called them up and got some guy in India! After finally getting some dude in America, he refused to listen or believe me on my side of the story for why I used a international number, even though I live in Kansas, he refused to compensate me on the bill. I had to use my credit card company to battle the bill, and you know what? They took my side, so I didn't have to pay Stupid AOL their scam money.
AOL sent me a letter, explaining how they were going to report this to a credit agency. What a rotten company!