Global Tel Link Complaint - Why Is There A Block On A Prepaid Account?
HOLLISTER, MISSOURI -- My wife is in an Arkansas DOC. We recently have been speaking through collect calling. Well she reached a limit, then I had to set up a pre-pay account. As of today, 1-20-08, there is a credit of $81.00. She has been trying to call, it will not let her through. It says there is a block on the phone. I call the phone number I have to verify the account, and the automated system tells me there is no account for my number. It happened just now!!! Still will not let her through!! pisses me OFF!!!!! OK, I now have a balance of $99.44. She will be able to call until that credit is used. You think!! But no, it lets her call once then says there is no account set up. Also it says that no one in the past six months has called my number from a correctional facility using GTL.
BULLS*#T! this company is a rip off and i don't mind telling them!!