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Toshiba - Vongo Complaint - Free 30 Day Trial

Review by movie guy on 2008-01-21
PUNTA GORDA, FLORIDA -- We bought a new Toshiba laptop at WalMart .. It comes fully loaded with a 30 day VONGO free trial offered by TOSHIBA.. When you sign up you give your credit card information and download VONGO, The 30 days has become 14 days the monthly subscription is automatically checked in with a pay per view agreement---

Vongo says you need a promotion code which is nowhere to be found. Toshiba blames third parties and has no answer to the fact that the offer states "Toshiba offers 30 day free Vongo trial ".

Shame on Toshiba, Shame on Vongo BUYER BEWARE !
Comments:3 Replies - Latest reply on 2008-01-28
Posted by movie guy on 2008-01-21:
Incidentally if you cannot remove VONGO from your computer , you are not alone... and if you phoned in to cancel your subscription and have no supporting EMAIL after 24 hours, you are not alone... The best way to take your mind off this is take a break with NETFLIX
Posted by Vongo on 2008-01-28:
Hello, I work at Vongo. Please accept my apologies the 30 promotion code should have come included with your laptop. If you would still like a 30 day promotion code please email me at Vongocare@starz.com I will be happy to send you a new one.
Posted by Pixles on 2008-01-28:
I appreciate the feedback from Vongocare,I already removed Vongo. Perhaps this incident will benefit future clients of Toshiba and Vongo and provide for better consumer relations. Your good intent reflects positivily on your employer

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