Volvo Complaint - Volvo Of Nashville Sold Me A Certified Used Volvo Without Revealing It Had Been Previously Wrecked And Had Frame Damage
NASHVILLE, TENNESSEE -- Volvo of Nashville sold me a "Certified Used Volvo'. I began to have problems with the front end and after obtaining a Carfax Report found out the car had been wrecked and had frame damage prior to the time I purchased the vehicle. I talked with the owner of Volvo of Nashville, Tennessee and his response was that I was worried about a car and he had just spent $300,000 to find out he was a diabetic. He threw up his arms in the showroom and said he was not going to do anything. I waited a few weeks before writing him a letter (to which he did not respond). Between the time that I first spoke with him and the time I wrote the letter, I spent over $2200 to repair the damage. I then took the car to trade and due to the initial damage from the Carfax report was told the car's damage made the value of the car $4500 to $5000 less that the Kelley Blue Book Value.I reported this problem to the Better Business Bureau and received a response that because " Tennessee is a Buyer Beware State" there wasn't anything they could do except place my complaint on file. Therefore, due to trading with a "Dealership that is supposed to be reliable, I am at a loss of $6700 to $7200 plus loss of use of the vehicle by not being able to drive the car for approximately 5 weeks due to repairs and the fact that I unknowingly drove my family, friends and clients in this vehicle at a time the vehicle was "Unsafe to Drive."
THE ONE THING I CAN DO AT THIS POINT IS WARN OTHER TENNESSEANS TO OBTAIN A CARFAX REPORT PRIOR TO BUYING A VEHICLE IN THE STATE OF TENNESSEE AND TO LET EVERYONE I COME IN CONTACT WITH KNOW THAT VOLVO OF NASHVILLE IS NOT RELIABLE.