Amazon.com Informative - Gift Certificate(s) Purchase Attempt
I am so disgusted with this company and would tell ALL never to use it! Keep in mind that if you do decide to try them and have a problem you will be dealing with India and NEVER get to speak to a supervisor to resolve the problem(s). I was given a $500 gift certificate for Xmas from my boss. I went online to purchase a TV for $599... I had other gift cards which Amazon told me would be accepted... after 3 other attempts with them, nothing worked and no help from the Customer NO Service department. I then went on the web and found the CEO's email address from other complaints and was contacted by a Mr. Brett O'Keefe. He has done NOTHING to resolve the problem. I went on again last week and went to use a debit/credit card........didn't work because of some scam Amazon has where your bank is paying them at their zip code, but they have it set up to another zip code. Sent another letter to Mr. O'Keefe... NOTHING... went on this morning and purchased another $100 gift certificate to use both of their gift certificates to purchase....
NOW BOTH ARE MISSING, NO HELP FROM INDIA AND NOTHING FROM MR. O'KEEFE! I'm telling you and everyone out there... if you get a gift certificate or gift card.... you will only be able to purchase something up to that price......after that you will be in for hell... almost 1 solid month trying to purchase this TV and no luck, but they have our money.... and I'm sure they get U.S. tax credits but farm out their customer service to India so that you really never receive any.
PLEASE, PLEASE.... SAVE YOURSELVES THE TROUBLE AND STAY AWAY!