Dell Financial Service Complaint - Beware Dell Financial
AUSTIN, TEXAS -- I purchased a computer using Dell Financial Services with 90 days same as cash as advertised of the Dell website. I purchased on 2/7/03 and paid off 4/28/03 which is withing my 90days. Since then I have been advised I did not have 90days same as cash (as advertised) and have been billed late charges and finance charges which continue to build. I sent by certified mail with return receipt a dispute to Dell Financial. Even though this was signed for, I am advised there was no dispute received. I have tried calling on numerous occassions to Dell Financial and their collection company IC Systems which my account has been referred to. I have been hung up on, advised my account will be noted I refused to pay an so on. I did not refuse to pay for the computer, I paid it in full but I am profusely disputing all late charges and finance charges which at last statement are 223. So buyer beware, DO NOT use this financial service offered through Dell. Don't believe me? Research for yourself all the complaints online. There is even a site ihatedell.net, you can also check the community forum on Dell's site or simply type "dell financial complaint" in your browser and see what pops up.