Funai Corp Complaint - Terrible Customer Service
HEAVENER, OHIO -- Last Jan we purchased a DVD recorder in late Jan, used it in the bedroom. Probably not more than 25 times. In June it would not power-up. I called and called and finally got the ball started around the 30th of June. They said a box will be sent out to send in because it is UNDER WARRANTY. The pick up box arrived 3 AUGUST. I kept calling about my unit. On Halloween I got a call from a lady saying that they are going to send me a check for a refund in 3-5 weeks. About 2 weeks later I got a snotty guy from Corp who was verifying the data. I have a complete list of emails.
It is now the 22nd of Jan 2008. No emails, no call and no check.