Juno/Netzero Complaint - ISP provider service
I am trying to cancel my free Juno email account. I have spent hours on the phone with customer service who tells me "just don't use it for 60 days and it will go away." I haven't used it for a year and it is still there.
I have emailed, called and they all keep saying the same thing. Nobody seems to be able to cancel the account.
The customer service at Juno is terrible.