Discover Card Complaint - Discover Card lied
Discover Card flat out lied to me. One month I got my statement and the APR had all of a sudden gone down to 3.99%. I was happy that it was so low so I called them to find out what I had done to get that rate and make sure I kept doing the right things. After being put on hold several times while they pow-wowed on their end they finally said that they had made a mistake but to give me such a low rate but since it was their mistake and I was a good customer they were going to let me keep it. I continued to be skeptical so I asked in every way I could think of it this rate was going to change. They said no, it would not change it was fixed and stay permanently as long as I kept my account in good standing.
The very next month's statement came and the APR had gone up to 9.99%. I sometimes have recorded phone conversations with companies but this time did not (I will every time from now on), for some reason I did not even make sure I had the guy's name who told me this. So, when trying to fight it, it became my word against theirs and they just kept denying that they would have said what they told me.