Marriott International Complaint - Overbook room cancellation
LINCOLNSHIRE, ILLINOIS -- I am scheduled to attend a conference in Lincolnshire, Illinois (approx. 3 hours distant from my residence) and had a confirmed reservation at the Marriott Lincolnshire (in Lincolnshire, Illinois). The conference has been scheduled in Lincolnshire contiguous to the Marriott facility based upon Marriott's assurance of adequate rooms for those attending. I receive a call however, no apology, no I'm sorry, nothing other than we are overbooked, your room confirmation here is canceled but we can stick you down the road in our cut rate run down motel.
Typical poor service by a corporation that in time will wake-up wondering why they are losing money and want the taxpayers to bale them out.