Sprint Nextel Informative - Sprint Nextel Subscribers
I originally came across this website looking for a place to complain about the customer service at Sprint. Rather than complain I would now like to inform anyone with a Sprint contract that now is a good time to contact them with any issues you may be having. I was on hold with them and looking for a place to vent when amazingly, and finally, Sprint stepped up and did something right. It seems that they are finally focused on the customer now that they are losing them at an alarming rate.
I ended up with a 20% drop in my monthly rate and my third phone with no monthly charge, and I'm in the middle of my second 2 year contract. They resolved my issues and rewarded my commitment to them too.
Way to go Sprint!