State Farm Insurance Informative - Service - Insurance
ATLANTA, GEORGIA -- For what it's worth . . .
After reading all of the negatives, I felt it was only fair that I say something positive about the company.
Unfortunately most of us only talk about the negatives. When things go right, you don't tell anyone. So, these statistics which appear to be so negative are probably not representative of the overall experience with the company, certainly not mine.
In my experience, and I've been with them 40 years, they have been more than fair. I currently live in Dekalb County GA and crime here is rampant, not to mention the ridiculous traffic congestion.
In the past several years, I have had two vehicles stolen out of my driveway, one enclosed 16 ft utility trailer with $35,000 contents, and had some juvenile delinquents with a stolen vehicle crash into my house, to the tune of $20,000 damage. (Since the vehicle was stolen, of course the stolen vehicle insurance did not pay because the drivers were not authorized.)
There have been other less substantial claims over the years as well, but they have always come through for me.
My daughter has totaled two cars, not to mention substantial damage to another. In each case they paid off without an argument. In fact, I feared they might cancel my insurance considering the dollar amounts that they have had to pay to settle the claims.
I have to admit that I get a little annoyed when I compare my rates to what my relatives pay in North Florida. But when I think about the total amount of my losses, I will just pay the cost and not complain. I sleep better at night, hoping that I don't have to call them, but reassured to know that they're there if I have to.