Wal-Mart Informative - Not as Bad as you think
I have worked for Wal-mart Pharmacy for a year and a half now. I have read numerous complaints about Wal-mart Pharmacies. My question is why do you still go if all you do is complain. Wal-mart was the original company to start the $4 generic program. Don't you think that might cause just a little more business? Customers wait in line and huff and puff thinking were not doing anything but we're working our a$$es off. If you are told it's gonna be a 30 minute wait it's because there's at least 10 customers ahead of you. Just because no one is around the Pharmacy area doesn't mean that we're not busy. This is a big misconception that all we do is take your RX, throw 30 pills in the bottle and sticker it. First of all we have to scan the Rx into the computer, imput all the info, verify that it is correct, have the pharmacist check it, fill it, have the pharmacist look it over and bag it.
Also transfers always take one to three hours because we have to fax them and wait for the other pharmacies response. My pharmacy usually fills 250-300 prescriptions a day with only one pharmacist and about 2 or 3 techs so were not just sitting around doing nothing.