CitiCard Complaint - Legal to steal
MOOREHEAD, MINNESOTA -- I paid off my card in full, in fact overpaid by $135.37 credit due. I called to request a refund, was told it will go out in a few weeks. Never got it. I called again, my credit available was now $121.77 What? They said some other interest was due so they reversed some of it. If it's paid off and there's a credit of $135.37 due how could there be anything owing?
They said they would send me a check for the $121.77 and stated a previous request for a refund is not on their records!