Star Tiffany Studios Informative - Incomplete order, misrepresented product

Review by Turbo111 on 2008-01-27
NEW HYDE PARK, NEW YORK -- Bought Tiffany Style Hanging Lamp from source. Received no E mail or acknowledgement of purchase. When I called to inquire, could only reach an answering service even though it was during business hours. Source claimed lamp was stained glass. When it arrived, lamp was incomplete. Was supposed to include 3 light cluster, all hanging parts and chain. Only received a lampshade which was not even stained glass, but plastic. When I called to complain, again could only reach an answering service.

Received immediate call back. Source tried to argue with me about the lamp saying it was stained glass when it definitely was not. Said other parts had been sent by separate delivery. Funny, never received those either.

Requested RMA to return lamp shade, product was misrepresented. Source was adamant I insure product for what I paid for it.

Amazingly, after product was returned, received an e mail that lamp was damaged beyond repair & I would have to make a claim for my money. Thus the source has the product & the money. An absolute scam artist.

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