Radio Shack Complaint - Radio Shack's Getting Desparate
CLEVELAND, OHIO -- Several months ago I purchased a telephone headset from Radio Shack.Along with that,I purchased a warranty.Recently the headset stopped working. I returned the unit to the store where I bought it. The associate refused to honor my warranty. I then took it to another store and I was told to that they no longer did "in-store" warranty's. I called the number that the associate gave me. I called and have "never"spoken to a "real person". I feel that I've been totally disrespected and mislead. Radio Shack gave me no problems when they sold me the extended warranty, but now they appear to be trying to get out of it. To this point I had always considered Radio Shack to be a reputable organization. Now my opinion has completely changed. Once this is settled,I will never again patronize this business.
Also I will tell all my friends about this, as well as post this on the internet for the world to see.