Verizon Complaint - Verizon Sucks!
COATESVILLE, PENNSYLVANIA -- I signed up with Verizon Fios 12/09/07. It's nothing but trouble. My computer is much slower, the TV shuts off while I'm watching, too many channels not working, & ridiculously confusing. I also signed up for Unlimited local & long distance calls. I did not want International call with Verizon but they automatically took over & charge me for it without consenting me. I used Startec for International call. 13 cents/min to the Philippines, Verizon charged me $5 dollars/minute states I was charge that rate because I did not signed up to the International plan. Then they insisted that I should pay $471.49 for freaking international call. I refused to pay it, why should I pay for something I did not order. I try calling today I was on the phone for the 10th person who cannot help me, I started calling 9:00 am it's now 3pm I am still on hold forever. It is stupid!
Please consumers do not used Verizon because its a rip off, bad service, worst customer service. I tried to cancel all my services @ Verizon today & I'm still on hold I used all day today to solve this matter. I'm sick of Verizon, I hope they all go to Hell. I will take them to court.
Tom & Cynthia