Just my Shopping.com Complaint - Horrible Horrible Horrible

Review by Christi956 on 2008-01-28
NEW YORK, NEW YORK -- If you ever order furniture from this website, do so at your own risk. I ordered an in-stock armoire on 11/6/2007. The website promises 3 day shipment. The unit was shipped to an 'in-home' shipping company 2 weeks late and damaged. It sat in the delivery warehouse for 2 months and when finally delivered it was partially unassembled, scratched and dirty.

I found the exact same piece on another website for 30% lower cost and free white glove delivery.
Company Response on 12/06/2008:
We have fond this review online and want to offer our apologies. What was your order #? Also, all Pulaski furniture ships with a special courier who if was damaged should have made any corrections to the damage that occurred.

In response to your a lower price most places will considerably undercharge for an item and then charge you a completely outrageous shipping fee on top of it. We do care for our customers and apologize on behalf of the freight courier for your issue.

Please come back to us and we will offer you a special coupon discount on your next purchase in response to your issue you had last year. We hope to see you back soon. 9Make sure you mention this review so we can apply your discount)


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