Godaddy.com Complaint - Failure and stupidity
SCOTTSDALE, ARIZONA -- I was sent an email by Godaddy.com that it was time soon to renew my account. Since I never used it I decided that I would not renew it and thus not pay the next years fee in advance. I was unable to log onto my account and after several requests I was NEVER sent help to do so such as password reminder, etc. In contacting "customer service" all I could ever get was how to fix my problem which was really their problem. I repeatedly emailed them back that they have the problem not me and that I would not be paying for next year. Long story short, they actually had the nerve to attempt to remove from my bank account several days early, the funds for next year, while I'm hotly contesting the situation they actually had the gall to try to steal money from me early! That takes big brass ones! Then they send me a smart a__ email that if I want my service back, cause thank God my old card date provided was out of date, I would have to pay the regular fee PLUS a fifty dollar extortion fee!!!! Needless to say if your out there people, please do not use this Godaddy company, the owner sure doesn't need the money and they will NOT let you opt out without a fight!
A truly disappointing company, Bob Parsons, the owner should read his own rules for success, they don't just apply to him. If more news comes in I will keep you informed. I have really had it with this sorry company!