Dish Network Complaint - Top Ten List: Why Dish Network SUCKS

Posted by Anonymous on 2008-01-28:

Thank you friend you might of just settled a rival on this website which is better cable or Satelite. (VH)

Posted by lobo65 on 2008-01-29:

Man, your installer was a moron if he didn't know any better than to use composite cables. I've been happy with Direc TV, but I know a lot of people here are not, based on some of the reviews.

Posted by Anonymous on 2008-01-29:

Wally excellent point and "Best Answer"!

Dashh you can email Charles Ergen, CEO and Chairman of the Board for EchoStar Communications, the company that owns Dish Network. He can be reached at: CEO@echostar.com. You should send him a copy of your post or a link to it. (VH info and post)

Posted by James Bond on 2011-08-09:

Do not get Obama-balled by Dishnetwork!! My friend bought into the 2 year contract scam of Dishnetwork and has to pay a $100 dollar moving fee to get the sucky pathetic crap service located to a new house. She tried to suspend it for 6 months but the screw ball dictator service reps said that can only be done after your first 2 year contract. My advice to Dishnetwork is to relocate to China and screw the economic booming Chinese.

Posted by Tekla75 on 2012-06-26:

They are billing me in CA for a service in OH and when I reported the fraud TWICE they "did not receive the fax"!! Mind you I sent the fraud form, a police report and proof that its NOT me. And CS just says "its not my department"

Posted by sis :) on 2012-10-22:

thanx so much for the huge FYI!!! i am sooo tired of being a victim of tv providers. we have researched and most links agree, DISH stinks. WHY aren't there guidelines/boundaries for an industry so out of control? we are looking for a dependable...a real joke when describing DISH apparently...small package for an elderly friend. the hideous high price of the most basic cable package seems to be our only option. at least she won't have to climb on the roof every time a breeze blows thru. of course, paying her cable bill each month could quite possibly blow her over. disgusted but happy to avoid a big DISH blunder. that is a positive. :)

Posted by junieb on 2012-10-26:

Sadly, cable is not much better,they do not have a contract but their bill goes extrelmy high and they will not negotate with the customer on lowering the bill.My bill jumped to $166 per month and there are not that many HD channels.I have 1 DVR and 1 regular box and 1 mini box.

Posted by Dish Sucks on 2012-11-04:

They are the worst company/ service provider I have ever dealt with in my life! They lie, add hidden charges and services you have never requested. Made promises with confirmation numbers that never happen. Remove channels without notice and charge same amount of money. I am seriously digusted by them Not to mention they outsource American jobs to Pakistan...Dish is run by corporate scumbags! Im paying $210 to remove their service and they wont send me the boxes to return receivers...where they will try and charge me a $100 late fee. Ive spent hours on the phone pleading with them. Why cant I physically return them to an office!!! WORST COMPANY EVER.

Posted by very disappointed on 2012-11-15:

Loyal customer of dish for more than six years. Had receiver (actually an LNB) issue with our hardware. This is the equipment that is on dish's side of the d-mark line, so it is their responsibility. We were told that a $95 dollar maintenance fee would not be added to our account becuase we had been good customers for so long. We were not charged for the new LNB which was as it should have been.

Needless to say, we did get charged for the $95 fee and have been told repeatedly for the last three months that it had been taken care of, meaning removed and AT and T had been compensated. [If you have a bundled account with AT and T, get rid of it ASAP. AT and T has notified us that our entire phone and internet service will be disconnected for non-payment of this past due charge.]
We finally have given up and have canceled dish network and have payed the contested charge. Dish Network is completely dishonest=they lie. Dont EVER sign up for dish network.

Posted by Rick on 2013-01-04:

Dont even let the Dish Rep (and i use that tem lightly) on your ROOF got Dish before hurricane Ike in ConroeTX went on vacation to get away from IKE came back everyone elses dish/direct TV dish was intact mine blown down dish comes out one week later different installer reattaches dish antenna but make 4-6 new HOLES..in roof and when he leaves tells my wife oh yeah the last installer did a crappy job i had to drill new holes youve got some holes that need to be repaired on ur roof!!!! Well he was right on that

Posted by Giselle on 2013-01-15:

I ordered new service with dish yesterday. I pd $153 to get it installed on two tv's. the conformation e-mail said they were giving me a receiver without hd! On that same email- it said if you picked the 250 ch package, (or the two below that) had paperless billing, auto pay, and signed the 24 month agreement you would receive FREE HD FOR LIFE! This is a total scam! After it not sitting right with me , I called back and asked them about this and they wanted to charge me $200. More dollers for the HD receiver! They put me in touch with there account specialist after several calls about this being false advertising. The specialist said he would waive the 200. Fee and I was so happy. After hanging up I thought I would call back and have a conformation email sent to me saying that. I called right back and the guy said he didn't have that in the notes and put me in touch with another specialist! At this point I was furious ! That specialist said the same thing and said she would have to charge me $116. More dollers ! I asked who the other specialist was and if she could get a hold of him - she said no it was impossible! To make a long story short- I made 2 more calls and they said they could get it down to $67. I was furious at this point- shaking- pissed off mad! I probably could of paid that $67 more dollars and been ok . But I decided that wasn't the point. I was blatantly lied to to get me into the two year contract! I did not want to go into a contract for two years based on false advertising and customer specialists to lie to there customers and cause a lot of grief right off the bat! I called them ( hopefully for the last time) this morning to cancel my install. They are suppose to refund my $153. In one to three days! I can only pray they keep there word on that. Thank god I never signed any contract!!!!!! To all of you out there - be real careful with these free gimmicks - it's a bunch of crap!!! After reading all the posts on here , I'm glad I canceled my service!!!!!!!!!

Posted by ray on 2013-01-23:

I have dish down here in Mexico.They suck big time down here, too.I thought it was just different bizz ethics,but when I read some of these posts,I think they are the same.Here,to cancel is almost impossible.If you stop paying for reasons not yours, your name goes to the credit bureau.The good thing is that it takes the sane time and effort to clear your name from the bureau as it does to cancel dish service legally.I pick the former.

Posted by Wayneo on 2013-03-16:

Dish network customer service is non existent.

Posted by Hayde on 2013-03-19:

EVERYONE, make sure to complain to the BBB, the FTC, and your Attorney General. For the latter, once they reciece so many complaints they open investigation, and DISH has been sued atleast 3 times by MO AT. Let's show the world how DISH really treats it customers.
This link below is all the crap our amazing Attorney General has had to deal with regarding DISH.
http://search.mo.gov/search?site=ago_news and output=xml_no_dtd and client=ago and num=10 and proxystylesheet=ago and q=dish and btnG=Search and ie=UTF-8 and ulang=en and ip=184.20.48.199 and access=p and sort=date:D:L:d1 and entqr=0 and entqrm=0 and oe=UTF-8 and ud=1 and start=0

Posted by me on 2013-04-26:

I will never use Dish Network. They fired an employee for legal pot use in Co. OFF THE JOB. This guy is in a wheelchair from an accident. Heartless. http://abcnews.go.com/Health/wireStory/court-pot-smokers-fired-colo-19043822#.UXnmPlO70ao

Posted by Paula D on 2013-05-13:

i had dish service and after we moved they were pissed that my husband moved the dish successfully so they could not charge us 100$ and then our box went out took them over 30 days to send someone out who broke all my pictures because he did not know what he was doing and then the box went out again and they would not send anyone to fix it for 30 days again my contract would be up by then so when i said i dont want the service anymore they hung up on me and continued to do so til i turned them into the BBB they finally cancelled the service we went with time warner and have never been happier . no contract great service 30$ a month .if you want all that fancy stuff get internet and cheap cable and get any program you want i pay less than 85$ a month for cable and internet .DISH SUCKS !!!

Posted by Mike on 2013-05-20:

3 mo. of service. Nothing works. First the remotes won't work. Then constantly loosing signal. One cloud in the sky and you aren't watching TV. 4 so called techs in 3 mo. SAVE YOUR MONEY. DISH SUCKS!!!

Posted by dave (dissatisfied customer) Mather on 2013-05-28:

DISH service is poor at best. Everyime the service goes out is like when the wind blows and their only questions are do you have anything obstructing the DISH? It is mounted on my roof ina 10 year old sub with no trees around my house. Now the DVR isn't even working when the service signal is loss. Satellite, especially DISH is terrible.