Time Warner Informative - Pay Per View Fiasco In South Pasadena
SOUTH PASADENA, CALIFORNIA -- I bought the Royal Rumble a week in advance and when the day came it was blacked-out and I could not reach any Time Warner people to see what had happened. When I did finally reach one of their "tech" people, not only was she very hard to understand with her ebonics/street slang (her name is Angela), but she was extremely rude and hung up. Later I contacted her supervisor who was equally unhelpful. I had several disappointed friends over to watch the event, and had bought soda, beers, food etc.... The next day after checking with several friends here in South Pasadena, I found out that the Royal Rumble was blacked-out all over South Pasadena. What gives??
Not only is it a tremendous inconvenience for the customers, but because of the mistake of an inept Time Warner employee who pulled the plug and virtually NO CUSTOMER or tech support, Time Warner AND the WWE lose thousands of dollars in revenue on "No-Charges" as well as a public relations black-eye.. Again I say....what gives???