Sony Electronics Inc Complaint - Mail-in rebate scam
Since July 2, 2007 I submitted a mail-in rebate to the company that handles the rebates for Sony.
In October 2007 they came back with an advisory that the rebate claim had been denied, due to lack of a "store" receipt. I wrote back to them and referred them to the On-line purchase receipt, explaining to them that there would be no "store" receipt, since this was an on-line purchase.
Two months later they still hadn't honored the claim and when I inquired, the reason now was that the UPC/bar code was missing. I pointed out that they had acknowledged back in October they they had received the UPC/bar code, and that the excuse given then - the "store" receipt, was straightened out.
Subsequently the excuse was that "in the meantime the filing deadline had passed"
Realizing that I wasn't going to get anywhere with these people (Global Fulfillment, Texas), I wrote to Sony Electronics about a month ago;
still waiting for an answer.