ServiceMaster Informative - Service Magic
MICHIGAN -- My company was approached 2 months ago to join Service Magic. The rep grossly miss led us to think the customer would go directly through Service Magic and at that point create a lead. What he failed to tell us is that they would reach out to over 160 search engines and put Service Magics # on any search that comes up with our Name. I had a customer that was referred to us by a realtor and all she wanted was to get our phone # and find out information about us. Service Magic came up on Yahoo, Google Citisearch with our Name so she proceeded to call to talk to us and of course Service Magic got the call and considered it a lead. 9 out of ten leads just had questions about Mold but had no intentions to having work done in the near future. When we cancelled they are saying it can take 30 to 90 days to remove their Phone Number from the sites that pull our Company information up.
We are loosing money daily because customers not can not find us easily on the net like they were able to 2 months ago.