JACKSONVILLE, FLORIDA -- we were contacted by what we thought was someone from Westgate Resorts to 'sell' our timeshare to a big company. We were promised that if they did not sell the timeshare in 180 days, we still would not lose anything because they would give us 'free' airline tickets. They took $485 from our charge card and we never heard anything else. We called over 100 times in the course of 4 months and no one would return our calls. only after filing a complaint with the better business bureau did we recieve two VOUCHERS for airline tickets 'if' we bought a minimum of 7 nights at an average rate of $239 per night.
To help keep me as a potential future customer, I would like the following:
we want our money back and this company stopped
At the very least I would like a response from your company regarding this incident. Thank you for your time.