Mohawk Carpet Complaint - Inferior performance

Review by mariecz_2 on 2008-01-29
COLDWATER, MICHIGAN -- Perhaps someone can direct me to a helpful resource. I purchased carpeting from Willowbrook carpeting in Coldwater and the carpeting is "melting" and when I tried to file a warranty claim they told me not to "open a can of worms" about this and nothing could be done.

I just mailed a letter to Mohawk and wondered what else I can do? thanks
Comments:4 Replies - Latest reply on 2012-07-26
Posted by Anonymous on 2008-01-29:
Please explain "carpet is melting". How long have you had the carpeting?
Posted by Principissa on 2008-01-29:
Yes please explain how the carpet is melting. Is it near a fire place? Was it recently shampooed?
Posted by Anonymous on 2008-01-29:
Canned worms are not nearly as good as fresh ones.
Posted by corktrav on 2012-07-26:
I understand what your going thur Mohawk is known for not replacing carpet no their excusees they give the customers its the vacuum its the pets its smokers in the house etc they won't do anything I have written letters and I am stilly trying one salesman said they just hope you go away

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