United HealthCare Complaint - They are the worst - Health Insurance
This company may save your company money but I would avoid them like the plague if you have any choice in the matter. In my area of North Carolina, they refuse to pay for any services provided by Wake Medical Centers which has been a real blow to many in the area whose doctors work out of Wake Med. Not only that but every doctors office I go to rolls their eyes when I mention the name of this company. I've been told by those in the doctor's offices that United Health will withhold payment for as long as possible. My own experience- they denied a claim as a "pre-existing condition" automatically in violation of the HIPAA laws. Of course, once we called they said they would resubmit but this is just part of their "modus operandi". They hope the patient will just pay the bill without question or at least they'll get to hold on to the money for an extra month or so by denying it the first go round.
It's companies like United Health that are going to lead to the revolution in this country as people say "I'm mad as hell and I'm not going to take it anymore."