Hotwire Complaint - Caution Of Hot Wire
CHICAGO, ILLINOIS -- After purchasing a car rental through Hotwire knowing it was nonrefundable I had a medical emergency come up. When I called they did tell me that in a medical emergency it could be refunded with a $25 fee. I supplied a doctors note specifying my medical problem along with bills showing the date my doctor was paid by blue cross for the services rendered.
Despite this, they won't honor their own policy. Very frustrated at attempting to get them to honor their own policy.