Polaroid Complaint - Poor Quality And Service !
Bought a POLAROID Digital Camera from buy.com for Christmas. Got the camera and the flash didn't work directly out of the box. That was December 12th. Polaroid's policy prohibited buy.com from dealing with the warranty. Cameras must be sent directly to Polaroid for service. Sent it to Polaroid at MY EXPENSE, after getting an RMA and being told there would be a two week turnaround time. I recently (1/29/08) contacted a very rude and uncaring customer support...they have so many cameras to repair I won't get mine back until MARCH at the EARLIEST!
Very poor customer service with these products! And apparently many broken products too ! BUYER BEWARE !