Craft Light Cutter Complaint - Ripoff - Craft Lite Cutter

Review by mlou on 2008-01-31
My wife saw a TV commercial for the CraftLiteCutter - a scrapbooking tool. The commercial said $19.95 plus shipping. It also said you receive a free set of decorative cutting heads. I went to their website to place the order. I selected rush shipping so my wife would get it in 3-5 business days. When I clicked to the next screen the order was automatically placed without the chance to review the charges and make changes. My total charge was $58 and change for the Craft Lite Cutter.I did order an electrical adapter so my wife would not need batteries for it. BUT the shipping charges was $20 plus change and, get this, that was not for rush shipment but for US Postal, 3-6 weeks. When I clicked on their contact link I got a bogus "server not found" message. When I clicked on the "check order status" button I got the same bogus "server not found" message.

These people rip you off with outrageous shipping charges, even though their TV commercial says shipping is under $10--I forgot the actual amount but it WAS under $10! I am calling my credit card company and having them reject this charge. What a rip off!
Comments:1 Replies - Latest reply on 2008-01-31
Posted by StraightShooter on 2008-01-31:
High shipping is a common trick with all those products. Just like all that stuff Billy Mays hawks on TV. When he's screaming into your screen that he'll throw in 47 extra bottles, tubes, or jugs of the stuff he's failing to mention that you'll be paying outragous shipping on the freebies. I've heard some pretty good stories on those deals.

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