Wells Fargo Complaint - Business Credit Card Fozen
COLORADO SPRINGS, CONNECTICUT -- My business credit card was frozen on January 11, 2008. I received no letter, no notice on my online statement, nothing.It had a zero balance, never even used. On January 11 I had put in a letter of intent to sign a lease to start my business. The landlord declined my request. He said my credit was fine but I was underfunded. Not knowing my card was frozen, I wonder if it was a factor in declining my request for a lease. Now half of my funding was gone and did not know it. I found out when they sent me my online notification of the new statement for view, it said that the account was closed. I called the credit card direct and they cannot tell me why it was frozen, to submit by fax a request to reopen the account and why I want to reopen it. WHY? I never wanted it closed. Could you imagine, if I had signed that lease, went to go purchase the equipment and then was told that my card was invalid? I would have been stuck with a five year lease while running around to find a replacement for that funding. I am closing my buisness account and personal accounts with them and taking my business elsewhere. I also had problems with them charging me $5.00 a month for paper statements. I don't get paper statements, I get online statements.
The banker I deal with is very nice, but took him 3 months to get it straightened out and having to return my money to the account so that I would not be charged the fees for being under the minimum amount. My business isn't even open yet, and now I am scared to death. How hard can it be? By the way I don't know what or where Costa Mesa is, the bank is in Colorado, I don't know why they have the CT for state, I put CO.