Sellbackbooks.com Complaint - Selling used text books to sellbackbooks.com

Review by raemari on 2008-02-02
Never Never Never trust sellbackbooks.com!

I made the first and last mistake of using them. They say its an easy process and you get your money back fast. I followed the steps as they describe the only part of it all... they never send you the money! You submit your request/order print the shipping label paste it on the box, take it to the post office and they take it with no problem. The only thing is, the post office doesn't provide you with a receipt for a "return item". I sent mine over a month ago. There "fine print" says they are not responsible for loss or damaged items in route to them. I think this is just there way of avoiding payment to those promised. They also offer a direct deposit option, I'm sorry I don't feel comfortable with a "company" that wants my bank info... for all I know they will steal what little I have...

DON'T sell your books back to this company! you will never get an email response, as I have tried to contact them, and worst off you'll never get your money!
Comments:3 Replies - Latest reply on 2008-02-12
Posted by Principissa on 2008-02-02:
Every store that ships things has some kind of delivery confirmation. You could have purchased your own label for a small fee and saved yourself the hassle. It would have been proof that you sent the item back to them.
Posted by Anonymous on 2008-02-02:
If the books were sent using the "book rate" postage it can take weeks for the delivery. That is why book rate is so cheap. I bought 12 copies of the same book for our tech's on Amazon and took the default shipping method which was book rate. It took about six weeks for our books to arrive.
Posted by yoke on 2008-02-12:
You could have gotten a delivery confirmation from the PO if you paid for it.
YOU never start a letter with AND, that is not acceptable.

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