Sears Complaint - 12 Month No Interest.... Never Again
STOCKTON, CALIFORNIA -- Sear’s paid off my promotional, “12 month no interest account” 6 months early because I had a credit balance on my revolving account!
Their promotion was “12 months no interest or 20% the purchase price!”
Instead of fixing the problem (reinstate my 12 month w/ no interest) and send me a check for the credit balance on the revolving account,
I got 6 months no interest and 0% off the purchase price!
Good thing my revolving account didn’t have a credit balance after 1 month, then I would have lost 11 months free interest!
Their credit department, Chase Bank, told me, “It has nothing to do with Sear’s” and “Sear’s say’s it has nothing to do with Chase Bank”. Now, I have nothing to do with either one of them! Closing my account(s), no more Kenmore, no craftsman for me!
After, I stood my ground for 2 hours and told them I had been a store manager for the several department stores in 15 years. And, demanded an adjustment, I got what amounted to a 6 months credit adjustment to my account or $59.00.
Thanks Sears! Can’t wait to go spend that at Lowe’s!