Overstock.com Informative - How to Resolve your issues
If you have an issue that continues to be unresolved at Overstock.com, call their 800 number and ask for a supervisor. It's 800-THE BIG O (800-843-2446). If that doesn't work, call their corporate offices and ask to talk to a customer service manager. 801-947-3100. If you still can't get things fixed, write an email to email@example.com. Their Executive Customer Relations Team will do everything possible to get the situation resolved.