Disneyland (California) Complaint - Rude service
ANEHEIM, CALIFORNIA -- Feb. 2, 2008, my sister and I were treated very rudely by an associate named Jimbo on the Star Tours ride. My sister had her leg amputated but hasn't been fitted for her artificial leg yet. We went through the exit (wheelchair access) and were stopped by Jimbo. We thought we had entered the wrong way or something, but he told us we couldn't go on the ride because it is a "flight simulator" and is very rough. We explained that she had ridden Space Mountain, Big Thunder Mountain, Matterhorn, etc., but this didn't affect him. We were sent on our way without riding a ride that doesn't even go anywhere, the chairs just get moved around.
Very bad service.
We've never been treated rudely by any Disney associate anywhere, so I thought this should be noted and sent to the company. They know the one bad apple story, so I'll leave it at that.
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