Marble Tech Inc Compliment - Good end-to-end experience - New granite countertop installation
CHICAGO / SCHAUMBURG / BARRINGTON, ILLINOIS -- We recently purchased new granite countertops for our kitchen from Marble Tech in Barrington, IL. I must say we were really impressed with the entire experience.
After shopping around at Lowe's, Home Depot and a few other granite shops, we decided to go with Marble Tech based on our experience with the salesman (Tom), and referrals from two friends.
Tom was friendly and accommodating from day one. He quoted us a reasonable price (about $1000 less than Lowe's!) and threw in an upgraded sink to secure our business. I think they were able to give us a good price due to the fact that they are and end-to-end company, not dealing with any middlemen to take a cut in materials, etc.
After we picked our granite, we found they did not have enough in stock of the color we wanted. Tom sent us to a competitor's store that had it in stock, and we were able to pick out our slabs there and Marble Tech simply bought them from the competitor store. They had to pay a little more for the granite since it didn't come from their own quarry, but they did not charge us any extra. He said they might not make much on the deal, but he was confident it was worth it to keep us happy in hopes that we would refer more business to them.
The measurement and install were both done by employees of Marble Tech. It was nice to know that everyone we were dealing with in the process were actual employees, and not a contracted out company like it would have been if we bought from Lowe's or Home Depot.
Today was the installation day. They sent two guys who took about 3+ hours to remove our old countertops and install the new granite. They did an excellent job keeping our kitchen clean, and the granite looks great! My wife and I were very pleased with the outcome. The counters look great, and they took great care in the details and borders of the backsplash. They even recommended we go with a slightly taller backsplash (at no extra cost) to help reduce any touch-up paint we might have had to do when the old counters were removed. Everything worked out just as we expected.
We plan on recommending Marble Tech to all our friends, and hope that anyone else in the Chicago-land area who needs granite work done finds this review helpful!