Ford Motor Informative - Ripped Off by Ford - Service
CLAREMONT, CALIFORNIA -- I wend to Claremont Ford for a spongy brake problem on my 2000 Lincoln Navigator. I spent approx $1400 on parts and labor and the problem persisted. I was then talked into ordering a part (HCU) that cost me $493.56.
I drove to the Ford dealership 2-weeks later to see what was taking so long and found the dealership closed/out of business. I contacted Ford Motor Company and asked for help on refunding my money and found that they could care less.
I will NEVER purchase anything from Ford. I talked to friends and family and, sadly, most had something bad to say about Ford also. The only thing worse than the quality of their cars is their customer service.