Fred's Beds located in Raleigh North Carolina Complaint - Brand new Daybed - Furniture Wood Daybed

Review by pjv on 2008-02-06
RALEIGH NC -- I bought a new daybed which was very disappointing. While putting the Daybed frame together, the main weight bearing metal bolt connections which are machined into the wood to hold the bed together came totally out. Due to this huge problem I called the store and spoke to a manager and then the owner, Mitch. Well his policy which he stated was no cash refund only a replacement of the same lousy quality, I complained to the State Attorney General's office Roy Cooper and told them the situation. I stopped the debit and changed to another one due to this man has no respect for customer service. He even refused to take the daybed back after I took it to the store.

Do not buy from this company FRED'S Beds is a ripe off location Raleigh NC.

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