NCO Financial Systems Complaint - NCO Financial - Credit collection
HARPERS FERRY, WEST VIRGINIA -- I contacted NCO about a letter received on January 15th.
I informed NCO by phone that the charges on the account they referenced were most likely fraudulent, and I had no recollection of any business with the creditor--which was CapitalOne.
Later, through my own research, not through NCO, I learned that I had an account for only 3 months, three years ago (which is why I had forgotten it), but had cloesd properly closed at a zero balance, the final balance of which I verified by calling the company and sending a letter to close the account.
The account was closed at zero--three years later NCO is claiming a debt of $461.
I claimed fraud immediately.
With the intial call, NCO said they would seek further information on the account (CapitalOne Credit Card) and call me back.
Three weeks after my initial contact with NCO, there is still no information on the account in the hands of NCO.
However, NCOs letter states that you ONLY HAVE 30 days to dispute the validity of the debt or any portion thereof.
Today by phone, NCO, informed me that the creditor has 30 days to comply with the request for information--which directly works against the person being claimed against!
I contacted CapitalOne directly for information on the questionable charges and was told I COULD NOT HAVE the information on account by phone even though I verified my security information and claimed fraud.
I am forced at that point to resort to letters to find out the nature of these charges.
I still do not know what they are, as of this date, but because they will not tell me what they are I suspect usury and illegal practices and policies on the part of CapitalOne.
Meanwhile the clock is ticking on the amount of time I have to dispute the charges, and neither company will disclose the nature of the charges.
How can companies put accounts into collection and then claim they have no information on the debts incurred?
How is it that they are allowed to demand payment, and yet have no records at hand to explain the nature of the charges?
How can they legally set these cases aside for 30 days if Fraud is charged?
If these charges are the result of identify theft, these companies are negligent because they are not providing immediate information on the accounts to the proper person.
Yes, I would like to join in class action against NCO because they can negatively impact your credit report, but do not have any documentation available to prove the debt exists. Also because they claim they have 30 days to get documentation on the debt, but you only have 30 days to dispute!
Please contact me with any information on class action against NCO, or responses to my review.