MetroPCS Complaint - Customer Service
DALLAS, TEXAS -- This is a good company to go with if you want unlimited minutes, unlimited texting, and unlimited interenet. However, if you want to be able to speak to a person at any time during your experience with the company, you are out of luck. They are close to impossible to get in touch with. When you go into their stores, you will be told that they do not work for the company.
When they tell you on the phone to please hold for a representative, they hang up on you without you ever having had a chance to talk to anyone!